The contents of the bundle are stated below, and they provide a predetermined discount on the services covered. A bundle can be upgraded at any time throughout the term, but there is no credit for a decrease or cancellation.
# This product has a minimum purchase restriction.
= This is a stackable product. It can be purchased multiple times to increase it's capacity.
Minimum purchase restriction - All items and services are priced "per month" for simple comparison, however many have a minimum purchase requirement. For example, a $9/month product will be invoiced as $54 every 6 months, whereas a $17/month product will be billed as $51 every 3 months. The application will display the minimum purchase price.
Stackable product have a single, fixed capacity. This can relate to number of users, storage or other aspect. These products can be purchase multiple packages to increase the capacity though. For example, a storage product has 5GB. You can purchase 3 for a combined capacity of 15GB.
All usage is subject to our standard policies.
General Terms and Conditions https://go.iig.au/gtc
Acceptable Use Policy https://go.iig.au/aup
Contradictions in this document override more general conditions in the standard documents and policies.
Phone: 07 3193 2300
If you have a complaint about your service or a dispute with IIG, email firstname.lastname@example.org with a detailed explanation of the problem so we can assist you to find a resolution.
We understand that sometimes, events in your life may impact your ability to meet your financial obligations. We offer several options to assist in these circumstances.
Financial Hardship Policy https://go.iig.au/fhp
If you are not satisfied with our handling of your complaint, you can contact the Telecommunications Industry Ombudsman by telephone 1800 062 058. For further contact information, visit their site at https://www.tio.com.au.
Please go to https://go.iig.au/contact if you have any questions or require further information regarding this document. Alternatively, you can email email@example.com or call us during business hours on 07 3193 2300.