While technology generally makes our lives easier, each new website and service we join adds another password to our list. According to a 2017 study, some employees had to remember hundreds of different passwords for work, not to mention their personal passwords.
And, while you may have had several passwords for web services you use to shop, study, stay connected, and get work done in the past, things are much more complex now. For most people, remembering them all has become impossible.
Password managers can help with this and offer many benefits as well.
We have insisted on safe passwords on our services for many years. However, as the times have changed, so must our processes.
We will no longer save your passwords. This is considered best practise and the correct course of action. However, this means that we will be unable to "send you your password" in the future.
Instead, we will only be able to reset it to something new. This will give you access, but you must then enter the new password on any device that uses that account.
We recommend that customers use a password manager to avoid this. This does not have to be limited to our services and will certainly benefit you in terms of overall security. There are plenty fantastic options available too.
We recommend bitwarden. They provide a variety of plans, including a "Free Forever" licence for personal use.
Before making any security decisions, you should weigh all of your alternatives and seek expert advise if necessary.