These instructions are specific instructions for iig.com.au and tablelands.net.au email addresses only.
By default, you will receive a daily notification summarizing the messages that were rejected in the past 24 hours. This report can be received hourly or weekly at your discretion.
The messages listed in this notice have already been identified as spam (or malware) and rejected. This notice offers you the ability to recover any message that was wrongly classified and retrain the filter to avoid the error in the future.
Two actions are available.
You should look over this email quickly to check for errors. If there is nothing to release, you can simply delete the advice.
Please note, the rest of this document only applies to users who have completed the migration of their iig.com.au or tablelands.net.au email address. If your account is still homed on mail.iig.com.au, these instructions will not apply.
If you access your mailbox via IMAP, you will have a Junk folder. This folder is used for messages that the filter believes are spam but is not fully confident on. So rather than rejecting the messages outright, they will be accepted but placed into the Junk folder. This keeps the Inbox clean but still gives easy access to this mail.
The Junk folder can also be used for training.
If a legitimate message is wrongly identified and delivered to Junk, you can move the message back to the Inbox. Doing this trains the filter to avoid this error. Similarly, should a spam be missed and arrive in your Inbox, moving it to Junk (not trash) will also train the filter to better recognise in future.
If you are using POP3, you can access the Junk folder via webmail.
This shows various details about each of the messages.
To manage multiple messages at once, select the messages you wish to interact with by ticking the box for the message(s). Then click Action at the bottom of the page.