Email Domain



Shared storage
1GB - 50GB

Email has been a vital means of electronic communication for decades and will most likely continue to be so for many years to come. While there are several email services accessible for consumers and businesses, if email is critical to you or your organisation, you want a purpose-built hosted email solution.

Our email services are the product of more than two decades of experience and understanding of what matters to our clients. Offering both a secure method for receiving mail and high deliverability, ensuring that your email reaches its intended recipient. Full two-way communication.

1GB #
$8 /mth

5GB #
$12 /mth

10GB #
$18 /mth

50GB # =
$27 /mth


# This product has a minimum purchase restriction.
= This is a stackable product. It can be purchased multiple times to increase it's capacity.

Information about the service

All packages include pre-defined storage as well as a maximum number of mailboxes and aliases. Each mailbox is originally set to 256MB, but may be increased or decreased separately within the storage limit.

  • 1GB includes 10 mailboxes and 100 aliases
  • 5GB includes 50 mailboxes and 500 aliases
  • 10GB includes 100 mailboxes and 1000 aliases
  • 50GB includes 500 mailboxes and 5000 aliases

Mailboxes may be accessed through POP3, IMAP, SMTP, as well as CardDAV, CalDAV, and Webmail.

Malware (SPAM and Virus) screening is standard, with a 14-day self-managed quarantine. Domain and mailbox white lists and black lists, as well as per-mailbox sensitivity settings, are supported.

Pricing explained

  • Minimum purchase restriction - All items and services are priced "per month" for simple comparison, however many have a minimum purchase requirement. For example, a $9/month product will be invoiced as $54 every 6 months, whereas a $17/month product will be billed as $51 every 3 months. The application will display the minimum purchase price.

  • Stackable product have a single, fixed capacity. This can relate to number of users, storage or other aspect. These products can be purchase multiple packages to increase the capacity though. For example, a storage product has 5GB. You can purchase 3 for a combined capacity of 15GB.

Other information

All usage is subject to our standard policies.

General Terms and Conditions

Acceptable Use Policy

Contradictions in this document override more general conditions in the standard documents and policies.

Customer support


Phone: 07 3193 2300

Complaint handling

If you have a complaint about your service or a dispute with IIG, email with a detailed explanation of the problem so we can assist you to find a resolution.

Financial hardship assistance

We understand that sometimes, events in your life may impact your ability to meet your financial obligations. We offer several options to assist in these circumstances.

Financial Hardship Policy

Further options

If you are not satisfied with our handling of your complaint, you can contact the Telecommunications Industry Ombudsman by telephone 1800 062 058. For further contact information, visit their site at


Please go to if you have any questions or require further information regarding this document. Alternatively, you can email or call us during business hours on 07 3193 2300.